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Costco's Commitment

Costco is committed to ensuring its websites and mobile applications are accessible to individuals with disabilities. Costco has adopted the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA as its website accessibility standard. Costco will ensure that all new websites, website content, or mobile app within its control conform to the WCAG.

Some of the accessibility features you will find on Costco's websites and mobile apps are:

  1. Appropriate site structure.
  2. Proper text equivalents for images.
  3. Suitable labels on forms and input fields.
  4. Keyboard navigation access.
  5. Captioning for videos.
  6. Correct color contrast ratios.

Leave Feedback

If there is something we can improve that would make it easier for you, use this Website Accessibility Feedback Form and share your thoughts or improvement suggestions with us.

Note: The feedback form is submitted anonymously, do not share personal information; if you need assistance completing a task on this website, don't hesitate to contact us. You can find our contact information in the Need Help section below.

Need Help?

If you have trouble using this site (or mobile app) because of a disability, please call us at 1-800-955-2292 for assistance. For more ways to contact us and hours of operation, you can visit our Member Service Center page.